Privacy Policy
Privacy & Cookie Policy
UK History Finders respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, how we protect it and how cookies are used on our website.
Scope of This Policy
This policy applies to personal information we collect and hold about individuals who use our website, register an account, purchase tickets, book events or otherwise contact us.
Information We Collect
Depending on how you use our website and services, we may collect:
- Your name and contact details, including your email address and telephone number.
- Billing, booking and transaction information.
- Account and membership information.
- Details relating to events or services you have booked.
- Communications you send to us.
- Technical information such as your IP address, browser type and website usage information.
- Information collected through cookies and analytics services.
Payments & Online Security
- Online transactions are processed using secure payment systems.
- We do not store your full credit or debit card details on our website.
- Payment information may be processed by our authorised payment providers.
- We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
How We Use Your Information
We may use your personal information to:
- Process event bookings, memberships and payments.
- Manage your account and provide our services.
- Confirm your identity where necessary.
- Send booking confirmations and important event information.
- Respond to enquiries and provide customer support.
- Prevent fraud and protect the security of our website and services.
- Comply with our legal and regulatory obligations.
- Improve our website, events and services.
- Send marketing communications where you have consented or where otherwise permitted by law.
Sharing Your Information
We do not sell or rent your personal information or customer mailing lists to third parties.
We may share information with trusted third-party service providers where necessary to operate our website, process payments, manage bookings, send communications or provide services you have requested.
We may also disclose information where required or permitted by law.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, accounting and administrative obligations.
Your Data Protection Rights
Subject to applicable UK data protection law, you may have the right to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal information in certain circumstances.
- Object to or restrict certain processing of your information.
- Withdraw consent where processing is based on consent.
- Request a copy or transfer of certain personal information where applicable.
Email Communications
We may send you important emails relating to your account, membership, bookings or events. These service communications may still be sent even if you have opted out of marketing emails.
Marketing emails will include an option to unsubscribe. You can also request removal from marketing communications by emailing optout@ukhfevent.co.uk.
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your computer, smartphone or other device when you visit a website. They can help the website function correctly, remember preferences and provide information about how the website is being used.
Cookies may include:
- Essential Cookies – required for important website functions such as accounts, bookings, shopping baskets or security.
- Session Cookies – temporary cookies which normally expire when you close your browser.
- Persistent Cookies – remain on your device for a specified period or until you delete them.
- Analytics Cookies – help us understand how visitors use our website and how we can improve it.
Analytics
We may use analytics services such as Google Analytics to understand how visitors use our website, measure website performance and improve our services.
Analytics information may include pages visited, time spent on the website, browser and device information and general website interaction data.
Managing Cookies
You can control or delete cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of the website, including account, booking or checkout features.
Policy Updates
We may update this Privacy & Cookie Policy from time to time to reflect changes to our services, website or legal requirements. The latest version will be published on this website.
Contact Us
If you have any questions about this Privacy & Cookie Policy or how your personal information is handled, please contact:
UK History Finders
Email: admin@ukhfevent.co.uk
Website: www.ukhfevent.co.uk